Support

For help with any product by ThinkOptics, including the iWavit Basic, iWavit Premium, and Wavit products, please contact us via email at support@thinkoptics.com.

You can also start by viewing some our online videos one YouTube (below) or go to our Video Gallery.

iWAVIT FOR iPHONE AND iPAD SUPPORT:

Manuals
Click here for ONLINE iWAVIT MANUALS

Forum
Please check out our iWAVIT FORUM if you have any questions or if you want to look at the FAQ (Frequently Asked Questions). This is a great initial resource for trouble-shooting. 

Support
Contact us at support@thinkoptics.com with any questions.

Sales
Contact us at sales@thinkoptics.com for questions regarding becoming a distributor/re-seller or if you want to advertise on our apps. 

WAVIT 3D REMOTE SUPPORT:

For technical support with any issue, please email support@thinkoptics.com.

Downloads for Windows:  Complete self-extracting Wavit Installation package for Windows XP and Vista, Rev. 1.1.9 (date 11.20.09)

(NOTE: Reboot after installing and before inserting USB! ~90MB, downloads in ~3 minutes @ 5 Mbps, or 15 min @ 1Mbps highspeed connection)

All Wavit drivers have been signed and certified to work with Windows. Specifically, they WILL work for XP 32- and 64-bit, and for Vista and Vista 64 and Windows 7 32-bit and 64-bit which require signed drivers.

Wavit User Manual Rev. 9

Wavit Forum: Please also look in our forum to post questions to our community and our staff. These may be questions about how to install the Wavit, use the Wavit, program the Wavit, or about TV or games hyperlinks you suggest we should add to our WavitChannels website. Also, please use our SEARCH engine to search previous questions and threads for possible answers.

Wavit Forum and Community

Programming the Wavit: To unleash the full power of the Wavit and truly transform the way we control (and/or monitor) things at a distance, we are making available for free to anyone who is interested an easy-to-use set of commands for communicating with the WavIt. With this API you will be able to do the following:

1. Read the pointing coordinates (X,Y). 2. Read the distance, R, between the POD and the WavIt. 3. Read the roll angle at which you are holding the WavIt. 4. Read where the WavIt is located in horizontal angle, thetaX (on some models). 5. Turn the mouse cursor motion on/off. 6. Change the stabilization parameters. 7. Learn and send IR commands. 8. Turn the vibration motor on in the WavIt remote control. and much more.

The API is available for download here: Wavit API Rev 2.1

We also have programming examples:

Windows: C#

Wavit Demo C

Wavit Demo LabVIEW 8.5

Due to resource constraints we cannot currently promise to support your programming efforts, but if you really get stuck, do try to send an e-mail to Support@thinkoptics.com.